Accessibility Statement for Sussex MSK Health

This website is run by Sussex MSK Health. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels, and font sizes
• Zoom in up to 300% without the text spilling off the screen.
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How Accessible this Website is

We’ve also made the website text as simple as possible to understand and chosen an accessible font for all pages and text.ilityNet has advice on making your device easier to use if you have a disability.

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We know some parts of this website are not fully accessible:

• You cannot modify the line height or spacing of text.
• Some older PDF documents are not fully accessible to screen reader software.
• Some of our online forms are difficult to navigate using just a keyboard.
• You cannot skip to the main content when using a screen reader.

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Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email: here.feedback-mskpartnership@nhs.net
• Call: 0300 303 8063

We’ll consider your request and get back to you as soon as we can

If there is any information you cannot view/are struggling to view please call us so we can provide you with the information.

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Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Here.feedback-mskpartnership@nhs.net

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Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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Technical Information about this Website’s Accessibility

The Sussex MSK Health is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

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Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

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Non-Accessible Content

The content listed below is non-accessible for the following reasons. Videos are linked or embedded that do not feature Audio Description, or Sign Language Interpreting.

• New Aches & Pains
• http://here-msk.azurewebsites.net/foot-ankle-your-prescribed-exercises/
• http://here-msk.azurewebsites.net/knee-your-prescribed-exercises/
• http://here-msk.azurewebsites.net/hip-your-prescribed-exercises/
• http://here-msk.azurewebsites.net/lower-back-your-prescribed-exercises/
• http://here-msk.azurewebsites.net/hand-wrist-your-prescribed-exercises/
• http://here-msk.azurewebsites.net/elbow-your-prescribed-exercises/
• http://here-msk.azurewebsites.net/shoulder-your-prescribed-exercises/
• http://here-msk.azurewebsites.net/neck-your-prescribed-exercises/

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Non-Compliance with the Accessibility Regulations

Many videos embedded in the site do not feature Audio Description so people with visual impairments cannot access the information. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description (Pre-Recorded)).

Many videos embedded in the site do not feature Sign Language Interpretation so people with auditory impairments cannot access the information. This fails WCAG 2.1 success criterion 1.2.6 (Sign Language (Pre-Recorded)).

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What we’re Doing to Improve Accessibility

As this is a newly published website we are open to and looking for feedback, especially regarding accessibility. We are planning to assess the feasibility of adding audio description and sign language interpretation to our videos.

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Preparation of this Accessibility Statement

This statement was prepared on 29th November 2024. It was last reviewed on 29th November 2024.

This website was last tested on 29th November 2024. The test was carried out by our own team.

We used this approach to deciding on a sample of pages to test. As this was the first publishing of the site we tested all pages and all navigation processes.

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